° How do we meet up at the airport?
Our driver will have a sign with your NAME on it.
We will also have your contact cell. phone number.
° Do I have to leave a cell. phone number?
Preferrably, yes, this is especially useful for those who arrive by train.
° Which type of vehicle will collect me?
This always depends on the number of people travelling.
° May I reserve a particular vehicle?
No guarantees can be given as our vehicles are assigned to each journey at our discretion.
We do guarantee, however that it will be suitable for your needs.
° Do we have to pay a deposit?
Generally no, although sometimes, depending on the nature of the transportation involved, we may ask for one.
° How much time before travelling do I need to make a reservation?
If you are travelling on a Saturday, we kindly ask to know at least 5 – 6 days beforehand.
If you are travelling any other day, then a moment’s notice would also be fine.
° How can I pay?
In cash or by bank transfer or CREDIT CARD VISA MASTER.
° Would it be possible to have a larger vehicle?
Yes, at an extra charge.
° What if my airplane / train arrives late?
If our vehicle has to wait, the first 30 minutes are included in the price.
For each hour thereafter, there is a supplement charge of Eur 20,00 an hour.
In the case of a delay, we kindly ask you to advise our office.
° Can I have the driver’s number?
Yes.
° Do you have child seats?
Yes, for all ages.
° How long is the journey?
This depends on the destination.
° Only for VENICE: Can you bring up to the hotel?
Venice is an island. Cars are not allowed. Our service is included only to Piazzale Roma, then you have to take a taxi-boat to reach your hotel..
